We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. To make any trip that much better, we also offertravel packages associated with some fantastic local attractions to help you save on your stay. To the hotel. . Didn't use the pool. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. I would have given three stars but went up to four because of good service. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Destinations, properties, even an address, 1659660,1658400,1656050|2,1659950|4,1655910,1660130|4,1625600,1653450,1657780,1660130,1657010|2,1657010,1656050|4,1662570,1664020,1661110,1656050,1659950,1659950|1, Personal or sensitive info (e.g. The doors also are very old. 175 Wynford Drive, Toronto, Ontario We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. These are some hotels with a large number of reviews in Toronto, ON, Canada: Homewood Suites by Hilton Ajax, Ontario, Canada. Best Western Plus Travel Hotel Toronto Airport. Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that.". The steam room smelled of mildew. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. My children had bites all over their bodies. The smell of weed was everywhere I turned. Maximum size of 1 MB is allowed. C . VERY disappointed in this hotel. I work in the service industry and know the importance of just being pleasant and smiling all the time. I must say that when I complained, the service manager was wonderful and very receptive to our needs and did everything in his power to make it right. We noticed some bugs, I think fruit flies for sure ( which there isn't much the hotel can do about as it is usually the last guests leftovers). The a/c did not get very cool. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. Thank you again for your feedback and we do look forward to being of service to you in the future as your travels bring you back to Toronto. Big comfortable hotel, slightly outdated but the friendly staff makes up for it. Was a quiet area, buffet breakfast in the morning was reasonably priced as well. Dear Guest, Thank you for taking the rime to share your recent experience, but I believe you may have been here during our renovation program in June 2015, where there were several projects on the go including the replacement of lighting fixtures and guest room refurbishments. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Sincerely, Carlysle Bourne Jr. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. These opinions do not necessarily represent the views of Booking.com. Toronto Don Valley Hotel & Suites: Bed Bugs! Following both your claims in 2013 and 2015 where you immediately asked for money we had Rentokil complete tear your rooms apart and send a report on their findings. Nothing wrong with the hotel per se. Find popular and cheap hotels near Mormon Battalion Historic Site in San Diego with real guest reviews and ratings. See 2,482 traveller reviews, 552 candid photos, and great deals for Homewood Suites by Hilton Nashville Vanderbilt, TN, ranked 31 of 216 hotels in Nashville and rated 4.5 of 5 at Tripadvisor. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. So we had to call again, however on the final call our reservations were made no problem.I did email the hotel a few times before our arrival just to confirm details and ask questions and had no problem getting quick & courteous replies.All in all a very nice hotel, in a rather quiet location. Flat-screen TV The Don Valley Inn and Suites could be so wonderful: the amenities are there, but they have to put some money into fixing things up and some retraining of their staff is necessary. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. I have stayed at this hotel close to 20 times now over the years. We complained the front desk manager and pictures . . In addition I wanted to let you know that the hotel has two different types of deluxe upgraded rooms that are identical with the exception of the furniture which is different. The gym was lacking. Wont be staying there again most likely. VERY disappointed in this hotel. What are some highly rated hotels in Toronto, ON, Canada? The next day hotel management emailed me and said they would investigate this situation and keep us informed and offered us a free night stay. The hotel rooms at our Don Valley Hotel offer the perfect space for both business and leisure stays. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugsI am saddened to report that our stay at this hotel was terrible. Its a tough job. toronto don valley hotel and suites bed bugs. Everything was good and clean. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. 175 Wynford Dr, North York It is always my first choice to stay in while visiting Toronto. It is 9.3 mi from the CN Tower and 21 mi from Toronto Pearson International Airport. The kids were excited to swim in the indoor pool they had seen online in the pics. Copyright 19962023 Booking.com. For some rest and relaxation, visit the sauna or the steam room. Find popular and cheap hotels near Wenpan Valley in Jiaozuo with real guest reviews and ratings. We chose to stay here because it was reasonably priced and very close to our conference we were attending. I am saddened to report that our stay at this hotel was terrible. Thank you for taking the time out to leave a review, we appreciate your feedback. Ideally, we'd publish every review we get, positive and negative. CarlysleB1, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. The unique venue is situated in North York district, in the center of Toronto and 20 minutes' walk from the friendly museum "Ontario Science Centre". Now &163;144 on Tripadvisor Homewood Suites by Hilton Nashville Vanderbilt, TN, Nashville. Tripadvisor performs checks on reviews. UnionPay credit card, I did not have these bumps all over me my entire trip. While . Not an enjoyable stay sorry guys. I don't how many others have been effected, Ask Nick R about Toronto Don Valley Hotel & Suites, Long time returning customers disappointed, Ask Evertman about Toronto Don Valley Hotel & Suites, Ask j t about Toronto Don Valley Hotel & Suites, Ask beaddemon about Toronto Don Valley Hotel & Suites, Ask Audrina T about Toronto Don Valley Hotel & Suites, Ask MeDHDD8DD5 about Toronto Don Valley Hotel & Suites, We compared the lowest prices from 17 websites, We compared the lowest prices from 20 websites, We compared the lowest prices from 19 websites, DoubleTree by Hilton Hotel Toronto Downtown, We compared the lowest prices from 18 websites, We compared the lowest prices from 22 websites, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 21 websites, InterContinental Toronto Centre, an IHG Hotel. Small pictures only! We look forward to seeing you on your next visit to Toronto.Sincerely,Carlysle Bourne Jr. We chose The Don Valley because all of the hotels within Toronto were very over priced. Since hotels only receive a portion of the Groupon price, we called to see if they could offer a better deal than what was advertised, but they refused.In previous years, we were always offered either free parking or breakfast vouchers while staying over Christmas. Its a tough job. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. more. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Free WiFi, 576 feet Iron CAD 20 per child, per night. Guests are required to show a photo identification and valid credit card upon check-in. Hotel is located in 7 km from the centre. You can sort and/or filter them by time of year, review score, and more. You could pay another CDN$30 to upgrade to the renovated part of the hotel, which would basically make it more expensive than the regular 3-night stay price of CDN$115 per night listed on the hotel website. View Deal. We had a king big with pull out couch which was great for our daughter. 1.860 comentarios. Plus, I was pleased with . We noticed some bugs, I think fruit flies for sure ( which there isn't much the hotel can do about as it is usually the last guests leftovers). Guests submit their subscores and their overall scores independently theres no direct link between them. Front desk should have mentioned this, it was very disappointing. Most open out onto to a balcony, while others overlook the ravine. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. But not this year.In past years, we have usually been able to take advantage of a Groupon discount and typically paid between CDN$75 to CDN$95 (before taxes) for either two double beds or a king bed in a newly renovated room.This year, there was a Groupon offered for US$71, but with the exchange rate it was very close to the regular rate in Canadian dollars and only available for the older part of the hotel. It is just a short drive or cab away. Attached bathroom Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Additionally, many of our guest rooms feature a wall of windows opening onto private balconies that allow you to enjoy the outdoor green spaces in solitude. 22596. If we find any, we delete them and, if necessary, take action against whoever is responsible. Modernly decorated rooms offer free WiFi. Book Toronto Don Valley Hotel & Suites, Toronto on Tripadvisor: See 1,144 traveller reviews, 632 candid photos, and great deals for Toronto Don Valley Hotel & Suites, ranked #91 of 143 hotels in Toronto and rated 3 of 5 at Tripadvisor. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Although it is a bit out of the way, it certainly is an "Urban Oasis" and I would recommend staying at the Don Valley if you would like to stay in Toronto but not be directly downtown. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Select Comfort beds feature premium bedding. Inspect the room carefully: mattress, behind headboard, night table etc. Please see our partners for more details. Each room comes with a coffee maker, iron, ironing board and cable TV. Iron Spotless and ideal hotel in North York district. Ew. Train operators. I work in the service industry and know the importance of just being pleasant and smiling all the time. Designed by TravelClick, an Amadeus Company. Flights; Stays; Car Rental . Microwave . Then the trained K-9 that Rentokil uses was brought in and the results were the same. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Each room comes with a coffee maker, iron, ironing board and cable TV. Air conditioning Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. As long as you cross over the DVP there is a ton of places from shopping, groceries, restaurants and coffee. I mentioned this to the manager and he said and I quote "Well you must be allergic to something, hotels don't have bed bugs but people do" I have been visiting from Alberta and have been in Ontario for 5 days and stayed at 2 other hotels while down. Third, I was told that I would have A charge of $13.50 added to my card for parking. Lastly I woke up around 2:00 a.m. in need of bottled water. Our guests praise the pool and the restaurant in their reviews. Modern rooms at Toronto Don Valley Hotel And Suites have complimentary wireless internet, climate control and television. About 2 hrs later they called back and I booked our stay. Commute was not to bad into downtown about 25 minutes also to other shopping malls. Please wait, we're checking available rooms for you. Aga Khan History Museum is also located near the . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Flat-screen TV Toronto, Canada, -S - M3C 1 The kids were excited to swim in the indoor pool they had seen online in the pics. more. Attached bathroom Royalty Is More Than Just A crown. To the hotel. Tripadvisor performs checks on reviews. When you stay at the Toronto Don Valley Hotel & Suites youll feel worlds apart from city bustle and distractions, and yet our central location and easy access to major highways like the Don Valley Parkway make us the ideal business and social hub and puts youclose to some of the best attractions in North York, Toronto, Ontario. Most of the staff was kind and friendly. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). If you want to request something specific, you can do that after you select your rate. That's about 149.50USD. Royalty Is More Than Just A crown. We were also given a gift certificate for the restaurant. Just a 15-minute drive from the city center, Toronto Don Valley Hotel and Suites features an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. It's a bit dated but has the essentials. Find out more about Toronto Don Valley Hotel and Suites (3-star), Canada. During times of uncertainty, we recommend booking an option with free cancellation. . business travel features to the top of the filter menu so you can find them faster. It is rated Accessible and pet-friendly. This east Toronto hotel which dates back to 1963 is a stone's throw from the Don Valley Parkway / Eglinton Ave E exit. Bottom line: Comfy, clean room, if you have a issue they will likely fix it. 175 Wynford Dr., Toronto, ON M3C1J3 Canada (CAN) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871. Read more about possible travel restrictions before you go. Only a customer who booked through Booking.com and stayed at a specific property can write a review. The building is tucked up into a ravine and overlooks the entirety of Don Valley. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. The unique venue is situated in North York district, in the center of Toronto and 20 minutes' walk from the friendly museum "Ontario Science Centre". Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. Fitted with a granite counter top, the bathroom includes a hairdryer. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. 2 double beds. Treat Yourself & Book This Offer. We were not impressed.Overall, our stay this year was very disappointing. 4.0 Star Property. Misleading. We look forward to being of service to you on your next visit to Toronto. Each accommodation is individually furnished and decorated. But unfortunately, they were the only ones. Iron Front desk should have mentioned this, it was very disappointing. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Best regards, Kevin Porter, General Manager. . Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Clean, spacious room, friendly staff, good value. Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 1 king bed. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Hello,Thank you so much for leaving such a kind review on your stay with us. El Toronto Don Valley Hotel and Suites est situado a solo 15 minutos en coche del centro de la ciudad y cuenta con piscina exterior con terraza solrium y . Review tags are currently only available for English language reviews. 288 feet I was told by the manager that nothing was found however no report was not given to verify the conclusion. language, whether its just a rating or contains comments as well, etc.). more. My boyfriend has service experience and felt it was all handled well. Compare room types and prices from 35 providers and see 37 photos of Toronto Don Valley Hotel And Suites, Toronto. water was warm, and clean, but the bathrooms were in need of some reno too. 100% smoke free property. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There was a small single serve coffee maker in the room along with the coffee, powdered creamer and such. Toronto Don Valley Hotel & Suites. The York room can accommodate up to 250 guests. Overall for the price, its goid i like staying there when downtown Toronto hotels are too expensive. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The tub shower combo was not renovated. They immediately assigned us a new room and assisted us in the move to the new room.The rooms were spotless and up-to-date.The pools were heated and well maintained.I would recommend this hotel to anyone travelling to Toronto. I immediately called the front desk and about 30 min later 2 managers came up to see and took pics and took down our contact info. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs in their bed. About 2 hrs later they called back and I booked our stay. Modernly decorated rooms offer free WiFi. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Lastly, my pre-auth on my card tool 3 days to get back to my card, and that's never happened to me before. Book the best deals of hotels to stay close to Wenpan Valley with the lowest price guaranteed by Trip.com! This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. more. Upon arrival at home all of our luggage had to be treated carefully and we had to make sure nothing came into the house until it was properly cleaned. The dcor was quite sparse and dated with little furniture. Toronto Transit. We all chose to get the $15 breakfast with the omelette station. Bus operators. Commute was not to bad into downtown about 25 minutes also to other shopping malls. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Thank you for taking the time out to leave a review, we appreciate your feedback. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Upon closer examination, the maintenance left a lot to be desired. I have stayed at this hotel three times now and I absolutely love it. This location was convenient for my family to pick my brother up and return hi. Each accommodation is individually furnished and decorated. Ew. Its a large conference style hotel with plenty of parking, a good sized lobby and a very friendly staff. All rights reserved. Toronto, Canada, -S - M3C 1 The front desk as well as the manager were not helpful at all with anything. Toronto Transit. WiFi gratis. View The bathroom was tiny but very clean, with shampoos & such and working hair dryer. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. They are still very clean with nice bedding. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. An urban retreat and the gateway to Toronto, the Toronto Don Valley Hotel & Suites provides affordable accommodations in the eclectic North York district. The rooms we had were not clean, there was mold in the bathroom, hallway lights were out and broken, and the floor in the restaurant was missing planks. A full hot breakfast is served each morning. We truly appreciate your feedback. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. This will be collected by credit card. Best Price (Room Rates) Guarantee Check all reviews, photos, contact number & address of Comfort Inn & Suites Denver Northfield, Denver and Free cancellation of Hotel. This location was convenient for my family to pick my brother up and return hi. Over 243 million reviews from guests after their stay. Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. It is a bit dated and the hotel had extra security at night. Dear Valued Guest, We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. What are some hotels with a large number of reviews in Toronto, ON, Canada? Check your booking confirmation email to find your booking number and PIN. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Get the travel advice you need. We look forward to seeing you on your next visit to Toronto.Sincerely,Carlysle Bourne Jr. We chose The Don Valley because all of the hotels within Toronto were very over priced. The drive into the City took anywhere from 20-50 minutes. This lets us know our reviews come from real guests like you. Yonge Street is less than 6 km away. 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada. We chose to stay here because it was reasonably priced and very close to our conference we were attending. But unfortunately, they were the only ones. When you close your door its important that you ensure that you pull it closed. You can only leave a review within 28 days after check-out. C$ 205 /night. The drive into the City took anywhere from 20-50 minutes. Near Ontario Science CentreMake yourself at home in one of the 354 air-conditioned . In addition, the signal on our TV came in and out intermittently and would often freeze. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Toronto Don Valley Hotel & Suites, Toronto: See 1,135 traveller reviews, 626 user photos and best deals for Toronto Don Valley Hotel & Suites, ranked #86 of 140 Toronto hotels, rated 3.5 of 5 at Tripadvisor. vendredi 18 avril 1902, Journaux, Montral (Qubec) :The Herald Publishing Company,1899-1914 Again, thank you for being our guest and I do hope we will have the opportunity to be of service to you on year 8 as you visit Toronto. Nick, I trust we will have the opportunity to be of service to you and your family in the future. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Downtown Toronto hotels are too expensive downtown about 25 minutes also to other malls. A coffee maker, iron, ironing board and cable TV guests required! 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toronto don valley hotel and suites bed bugs