Bank of America sold our mortgage to Selene in September of 2014. Your email address will not be published. During this time, you may not be charged interest as long as you pay your balance in full by the due date. Selene finance settled all the claims brought against it in 2020. At best Selene is a poorly run company. I have the same problem with selene finance with a transfer from Rushmore loan management there sister company. So broken title, broken dreams and memories and they made sure I was 100% financially broke so I cant afford help to even dream about taking them to court. I tried to dispute but the customer service blocked and rejected my email. Selene Finance is a non bank mortgage servicer, essentially a debt collector. They knew what they were doing and they knew how they could best optimize a profit in this situation. 3 0 obj <> This is very frustrating and has gone on now for over three weeks. My mortgage was also sold by Flagstar to Selene. Selene Finance focuses on strong loss mitigation strategies for diverse third-party clients, spanning from large banks to government agencies. The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. Its affordable and reliable. According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. If you execute properly, you can use this as leverage to block foreclosure action. Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. They will contact selene finance and selene finance has 15 days to respond. I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. Selene works with impunity in New Jersey. Been with Flagstar Bank for 5+ years, never had a problem and received the letter from Flagstar that my mortgage has been sold. Settlement Website: Selene Finance Settlement Website. I made sure if they accept the payment even last day. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. So. I told her I was not made aware by my attorney and she stated that didnt matter. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. Oh my goodness! After over 5 miserable years with Selene Finance, a 2 year long forebearance, a ridiculous loan modification, and inevitable foreclosure and eviction I felt the need for this website. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. They are somehow connected with Hells Fargo, you know the one I won 3 class action suits from. BBB does not endorse this company. The call automatically disconnects after I listen to the long greeting, or I am on hold forever and the person who finally answers and takes all my information tells me that one specific person is handling my account. 5. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Find top employees, contact details and business statistics at RocketReach. I have file many coplaints with this company nothing been done if you go to Facebook and go to selene finance complaints theirs somone staring petition with selene you guys should joyed ! Too many complaints with several as being unresolved. I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage who are all the same business. Mortgage Payment Convenience Fees Lawsuit. I live pay check to pay check and I have always paid my mortgage payment. While I am sorry for the abuse that you all have suffered at the hands of Selene, it is not surprising as we have the unfortunate pleasure of dealing with Selene Finance in the past and they are anything but compliant with consumer rights laws and regulations as evidenced by your complaints above. I have talked to several people at Selene and I think they are truly a bunch of ###S! I called them because there was no indication of the almost $30,000 anywhere on my statements and this was the first time I was even hearing about it. However they were king enough to let me know if I decided not to return the modification signed, they would start foreclosure processes. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . I am the lady that has lived in my home 32 years paid $46,000.00 and now owe 51,000. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. The county sold the property out from under us for an excess of $60,000.00 over what what owes on the property. They do NOT want to resolve anything. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. WOW - WHAT A GREAT COMPANY THIS IS GOING TO BE TO WORK WITH! Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. Hello Victoria, Now I have Selene finance saying I have an active mortgage with them. Now my house is going to auction on June 16th. If anyone wants to start a class action lawsuit count me in. We reviewed your complaints on the show today if you would like to listen, visit www.TheDailyComplaint.com. This is the kind of crap that pisses me off. They enjoyed strong client relations with their brokers and agents, who were happy to work with them. Went almost a year without loan modification being complete. Not happy about this! Employee (Former Employee) - Dallas, TX - October 15, 2022. The storys up above are so much like my story. Almost every day I am on the phone with rude people from there. And violating a chapter 7 discharge Rushmore loan management did. all they do is steal! Carol Delsonno. Submit a complaint and get your issue resolved. I would first suggest that you visit the CFPB's website at ConsumerFinance.gov to learn more about your consumer rights and you will also want to visit the FTCs website at ftc.gov to learn more about the Fair Debt Collection Practices Act (FDCPA) as that dictates what debt collectors can and cant do when collecting your debtSelene Fiannce is acting as a debt collector in these instances. The debt collectors like ASC, SPS, SLS, Green Tree, Bayview, Caliber, Selene, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated. Selene offers competitive salaries along with a comprehensive and flexible benefits package, such as: Medical and Dental Insurance Vision Plan Life and Personal Accident Insurance Disability Benefits Flexible Spending Accounts Paid Time Off and Company Paid Holidays 401K with Company Match Corporate Incentive Program BBB. Share your photos and videos with others to prove the truth of your words. Selene Finance has absolutely no intention of helping you, only removing you from your home and turn a profit for the investment company/bank they are working for. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. All I can say is I would like to join class action suit. I could have stopped foreclosure 8 days ago if I was able to pay $4480 by May31 and I brought that money. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. She offered this service to me, I did not ask for any assistance. In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. Imagine that. Contact the taxes dept of banking and also hud goverment. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. On 07/13/2020 Hermann filed a Finance - Consumer Credit lawsuit against Selene Finance, LP. WOW, there are some truly unbelievable things that are occurring over there at Selene Finance and I am truly sorry to hear all that you have been put through at your expense. I am in the midst of this horrible experience and concerned about what will happen next. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. I bought home in 2008 was switched to BOA after big fall out then loan was switched over to Selene finance. removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. Credit card companies are not required to give a grace period. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x <>>> There's also a $616.47 Corporate Advance charge. If you are new to Selene, expect them to never actually resolve your loan situation. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. How can we find a reputable lawyer to file a class action? I called Selene Finance and asked what to do. Now here it is 2022, we're $35,000 in the arrears. US Attorney General. Houston, TX 77042-8500. 4 0 obj Visit Website. Hi all, So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. This company is a thief and liar. Selene is now telling us that we can be foreclosed on.. We have an excellent credit rating and have never been late on our mortgage payments. We are one of the few sub-servicers that has end-to-end servicing capabilities for both performing loans and non-performing loans. I have sent you all the paperwork that you have asked for. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. CFPB Can someone please help me!! I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. A call with Juan in Customer Service on April 11,2022 revealed that all payments had been Re: Loan # 661108 Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. I am in NJ - my head is spinning! I am a 65 yr old female, a widow at that and was told that I had to sign the modification or lose my home. 9990 Richmond Ave Ste 400. I hope the worst for Selene. Low and behold now that we have court on November 17, with acquisitions of criminal trespassing and and an eviction , my husbands record has been cleared. Theyve done the same to me. Texas . The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. Selene finances had a great deal of success financing real estate and other properties. I also noticed when they pay plaintiffs on a class action suit they use Rush, Consulting. I am a victim also Once I finally got someone, she just raved about how great their company is even though the system wouldn't be updated until Monday with my account info. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. I was only getting $320 a week on unemployment $1280, they didnt care that I had told them I lost my job, I was looking desperately for more work and my unemployment was less each month than what they demanded. www.TheDailyComplaint.com. I have been in an out of court with them in Johnson County, KS. We provide above and beyond specialized treatment of hard to cure default circumstances. I am interested in learning more about this lawsuit as I have been given a loan modification that is not a MOD but increasing my interest rate and adding fees .Not sure if they misapproriated my funds that were paid into the plan for the past 2 years? \VCr$o@#+O["t-p@ru$gi m+?hl$Czr{>-WxS: My credit was damaged because of their practices and now it has been hard to refinance. This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. Was also told they would do a new escrow analysis. Want to join lawsuit, Similar things happened to me was transferred to Selene Finance in 2015, after Bank Of America approved me for loan modification trail period, had only one month left and was notified Selene was new service. Since then Selene has broken the law and lied to me. I asked for validation of these fees on June 28 and they have failed to respond. 1-866-430-8977. this is real selene (selene christ) (yes the mother of jesus christ the 2nd) seleney financy is not real. Mortgage interest rate moved from 4% to 18% overnight - wrong!! Please help. Pay and incentives are not fair compared to the work that is expected to be done. Thats insane. Rushmore loan management is associated with selene finance and i had a bankruptcy chapter 7 that erased the back debt off the loan . I mailed a check # 988 to Selene Finance in the amount of $1338.78 in 01/21. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). I see I missed a call from them but they didn't leave a message. They just cashed my February payment, so I wonder what this call was about. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. where you can easily view transaction history, make payments and obtain information On January 12, 2022, Rushmore Loan Management Services transferred over to Selene Finance $1212.28 dollars from our escrow account to them. They mailed me a number of letters saying they denied my modification but requested more documents. Houston Texas 40 000 original note that Ive paid off but they lost.my payoff money. Marked my payment late despite asking for additional time. This is in follow up after a conversation with Selene customer service. or (800) 621-FEMA (3362) for possible government assistance. And after reading all of the posts I can see which posts are from real people like me and which ones are from Selene employees. It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! I will call their office everyday and harass everyone that answers the phone. Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. By this point I had had enough of Selene and we went to my bank to refinance. I told her they've made a lousy first impression --- this board is really having me nervous. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. Same here. Resolved. The kicker is that we are both over 50 years young. I was offered 10K to move out, known as "cash for keys", I declined it. removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. Employee (Former Employee) - Dallas, TX - October 15, 2022. To whom it may concern: We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. Which I declined. Not sure why, my check arrived prior to the end of the grace period (15th). We can't get a home equity loan. I have requested a pay off. Texas . I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. I got my letter a month ago and I have not heard anything from Selene. Understand that Selene makes the least amount of money by modifying your loan. I've never been late with payments. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations They have no interest in helping anyone. Founded in 2007 to provide creative loan-resolution strategies, Selene provides a flexible portfolio management approach to meet the needs of consumers, clients and all stakeholders.
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