eBay may step in without the buyer asking if there is no valid tracking information available. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. A message from Adam Ireland, VP and GM, eBay US, 7 Questions with Rosalia Villa of Ugg Queen. Seems like ebay is actively trying to help this guy swindle people. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. Tip Jewelry experts with extensive industry knowledge put eligible items through a rigorous multi-step verification process, checking each item's condition against the listing to ensure it's exactly as described and authentic. Withdrawals may be covered separately by the eBay vault. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. 747761838782 708c27a7-4f4c-4d13 . (Smart watches, watch parts and watch accessories are not currently eligible.). They just took my money and processed the transaction. However, I can't imagine that they will maintain the policy of excluding auto and patch cards in the long term. When the seller doesn't offer returns, or a remorse return request falls outside the seller's return window, the seller may exercise their discretion to accept or deny the return. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. Is there anything I can do here? If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or for original or return shipping costs. eBay authenticity problems ! Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. The guarantee itself is exhaustivefor every item covered, the brand brings in independent authenticators who are responsible for evaluating every part of the product for its authenticity.. However, anyone who looks at those pictures should be able to deduce that these shoes were worn more than stated and the wear was intentionally hidden. Proof that the buyer collected the item It's yours Sneakers specified as customized will not be authenticated. Purchased on eBay as authentic I made a purchase on ****. When a buyer reports that they didn't receive an item and the transaction meets our eligibility requirements, we will look for: If we determine that the item was not successfully delivered or collected: Evidence of successful delivery I'm just frustrated that ebay is giving me canned responses and letting this seller get away with duping people. Again, I got completely screwed. Cars and other motor vehicles are typically high-value items, so we have some additional guidelines in place to make these transactions go smoothly and to protect our buyers and sellers. I am shocked.. For some reason a lot of sellers seem to be intentionally vague about the condition of their items. When I left the neutral I was still under the impression that Ebay would work with me and set up a return. This is a rare case where I would leave a negative, honestly. I contacted eBay to say that the shoes were not as described and my case was immediately closed in favor of the seller. However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. Well, you can always just resell the shoes on ebay. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. Both buyers and sellers must meet all applicable return requirements. Returns for final sale purchases are only eligible for coverage under eBay Money Back Guarantee when: Final sale definitions by product category, Trading Cards - opens in new window or tab, Luxury bags & accessories - opens in new window or tab. eBay covers all costs of the authentication process. If the seller provided tracking details, eBay may close the case automatically once tracking shows the item has been delivered. In some cases, eBay may automatically accept the return on the seller's behalf. The seller is required to respond and provide a solution to the buyer's issue. Holy Foul Feet Batman!!! Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Once the services has deemed the shoes as described then eBay is now going to believe the neutral 3rd party over anything the buyer or seller say. The buyer returned the item used or damaged. eBay recently announced Authenticity Guarantee for trading cards. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. I hate Ebay's authenticity guarantee. 2 business days after receiving the returned item. For others who responded to this thread, the, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit, FedEx Home Delivery Rates Decrease Effective November 8, 2022, Shipping labels update for Authenticity Guarantee-eligible sneakers. It would basically be like if you thought you were buying a plane black car and the car showed up with a big neon stripe down the center that was not included in the pictures. The return is treated as if the item didn't match the listing. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. I got screwed and hate it. If you open a case right after purchase, of course you'll lose. As part of reviewing an appeal, we may ask the buyer or seller to provide additional documentation. 3. For more information, see our, Any images added to a return request must be relevant to the return reason and comply with our, When there are strong indicators that the buyer received a counterfeit item, the buyer must cooperate with us to ensure proper disposal of the item, and must not sell the item on eBay or elsewhere, The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address; and, Signature confirmation, on items with a total cost of $750 or more. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. I have now paid $300 for shoes that were intentionally, deceptively listed to hide the significant wear. (Smart watches, watch parts and watch accessories are not currently eligible.). If we're unable to send refunds to the buyer's original payment method, we may provide refunds by another method such as PayPal, or by coupons or vouchers redeemable for purchases on eBay. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. eBay's Authenticity Guarantee is a service designed to protect sellers and allow buyers to shop with confidence. What is Authenticity Guarantee? If an authenticated item is eligible to be returned, the buyer will be asked to ship the item back to the authentication facility for inspection to ensure that the item is being returned in the same condition. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. A dialog will open as you type your search terms. Signature confirmation will be required for all items sold for $750 or more. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. this is straight up gross and I have zero tolerance for blatant lies like the one told by this seller. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. If the seller hasn't responded or if the buyer and seller can't reach a resolution, they can ask us to step in and help. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. Did you pay with PayPal? Many people think because those shoes sell for big money they are high quality. Copyright 1995- 2022 eBay Inc. Buyer had me ship to a bad address and now wants a refund? 03-25-2022 How eBay Authenticity Guarantee works If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Don't worry,@chrischrebet. eBay may step in without the buyer asking, if the seller didn't respond to the return request. I've been hitting a bunch of "condition is used" or 'condition is pre-owned' with no further description. If the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. This may be completely unhelpful lol. Are you a buyer looking for more information? What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? No one asks sellers to remove insoles in pics. Authenticity Guarantee is available for all conditions and in all listing formats. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. 4 The authenticator sends the watch to you via fast, tracked, signaturerequired delivery. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. Need to report a problem or not sure about the next steps? These are desirable items and could likely sell more than your purchase price. eBay's authenticator is Sneaker Con. As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: As a seller, for transactions where eBay Money Back Guarantee applies: Eligible payment methods, excluded items, additional exclusions. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. Copyright 1995-2022 eBay Inc. All Rights Reserved. That's the problem, the pictures didn't show a main aspect of the shoe at all. Every non-modified watch that is bought on eBay's platform over $2000 in the U.S. will automatically go through Authenticity Guarantee. The name of the authenticator doesnt strike me as reassuring. Might as well have cgc grade it while it's there. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item ("remorse" returns). If an item is being returned, the seller is responsible for return shipping. eBay may step in without the buyer asking if the seller didn't respond to the return request. Get what you ordered The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. Buyers and sellers may have a return case decided against them if they do not meet the requirements listed below and/or take action within the time frames specified in this policy. Totally sucks. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. Here is a photo of the same model shoe that has actually been worn just a few times (bottom) versus what I received (top): YIKES!!! A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). Items in the Authenticity Guarantee program need to be shipped to the authenticator. If the seller does not refund the buyer and return tracking shows the item was delivered, eBay may automatically issue a full refund on the seller's behalf. About half come back with a better grade and some are ruled fakes. Car & Truck Safety & Security Accessories, when the item received by the buyer doesn't match the listing, when the seller doesn't fulfil their return policy, Coverage, eligibility requirements, and exclusions, When the item received by the buyer doesn't match the listing, When the seller doesn't fulfil their return policy, Refunds, payment holds and reimbursements, Get help with an item that hasn't arrived, Help a buyer with an item that hasn't arrived, The item received by the buyer doesn't match the listing, The seller doesn't fulfil their return policy, eBay Business Equipment Purchase Protection, Exclusions and special coverage when an item isn't received, Exclusions and special coverage when the item doesn't match the listing, estimated or actual delivery/collection date, Evidence of successful delivery to the authenticator, Handling disputes as a managed payments seller, The item arrives broken, damaged, or faulty, You must complete and pay for your purchase on eBay.com using an. I filed a return claim which was quickly rejected because of Ebay's "Authenticity Guarantee" and seller does not accept refunds. For more information about buying and selling internationally, please see our policies on International selling and International trading. The pictures completely neglected any neon green anything. Tough judgment call for the authenticator. If a package arrives empty or was damaged in transit, the buyer should accept the delivery and report that the item doesn't match the listing. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. confidencejust look for the checkmark. Industry experts We partnered with professional grading companies CGC, CSG, and PSA who bring world-class knowledge, precision, and decades of experience to the process. How does Authenticity Guarantee work? Anyone who does just risks getting scammed. (Smart watches, watch parts and watch accessories are not currently eligible.). Just don't purchase sneakers through eBay anymore. I guess one solution is to avoid buying from the intentionally vague sellers and buy from sellers who accept returns and/or properly describe the condition of their items. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. Who wants to wear shoes with no insoles anyway? To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. I hear you, the guy had over 300 feedback 100% positive. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. Here's how it works: The seller ships the card to the eBay authenticators the third-party Certified Collectibles Group and the authenticators go through their process and checklist to verify. After all, those two genres are among the most common and sought-after high-end cards. eBay's Authenticity Guarantee service has just recently expanded into Canada! . How can buyers search for Authenticity Guarantee items? Opened a dispute and they closed it, even when it was 2 different shoes. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Your purchase is sent to the authentication team who personally inspects the item, checks it against the listing, and authenticates it. If the item is returned used, damaged, or missing parts, some sellers may deduct the loss in value from the amount refunded to the buyer. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. Have receipt of proof. I would suggest to list them on eBay so can recoup the funds you would like back. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. looks like dog hair and sweat stains.. looks like crumb deposits near the bottom, dude wow. Yes, they are a scam. I wonder if people know about dr scholls. Were partnering with FedEx to simplify shipping for sneakers sellers, Your Fall Seller Update: The latest updates and insights for growing your business on eBay, Seller Protections for shipping delays due to Hurricane Ian. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. Im sorry this happened to you. Greg Bates Feb 8, 2022 eBay has taken a step forward in trying to protect buyers and sellers who are making trading card transactions on its website. The shoes were not like the picture and unusable to me. It's very annoying. There will not be an option to appeal these cases, as the appeals have already been denied. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. The seller may exclude original shipping costs from the refund. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. Items with the Authenticity Guarantee checkmark automatically go through our authentication process, so you know youre getting exactly whats described in the listing. Premium Service The hobby has many questions and today Geoff Wilson sits down with Bob Means from eBay to g. Id theyre going to lie, hide the evidence. Copyright 1995-2023 eBay Inc. All Rights Reserved. Why can't I see the buyer's shipping address? Car & Truck Safety & Security Accessories. SecretAsianMan42069 1 yr. ago Every ungraded card over $750 goes to this service? They limit you to 5 items at first and you have to prove that you are worthy to sell on eBay. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. For example, if a seller is suspended for fraudulent activity, we may automatically open a case and issue a refund to the buyer, We reserve the right to fix any processing errors we discover by debiting or crediting the payment method used for the incorrect refund or reimbursement, Buyers and sellers permit us to make final decisions about all cases, including appeals. For all the details of how eBay Money Back Guarantee works what's covered, what's excluded, and what buyers and sellers need to do please read our full policy. Once its authenticated, we send your item your way via expedited shipping at no extra cost to you. You can chat with other members about anything to do with buying on eBay. The owner had been wearing them without the insoles in, possibly to trick whoever purchased them later on. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Once the item has passed inspection it will be shipped to the buyer. Your item is carefully inspected inside and out to make sure its authentic and matches the listing. Congratulations to our 2022 Class of Up & Running Grant recipients! Please pay within 24hrs of sale (reach out to me if there are any problems). Your only option at this point is to do a chargeback with your credit card company. The seller was supposed to ship the item to eBay for a. I know what you mean with the "intentionally vague" item condition. 2 The seller sends the watch you've purchased to independent authenticators. This program is terrible. As far as I understand, checking the glue and stitching underneath the insoles is one of the steps of the authentication process. Eligible for coverage, when paid via eBay checkout: Additional exclusions and special coverage, including items with limited coverage. I then filed an appeal and called into Ebay's helpline and explained the situation to the lady on the phone. Something went wrong. I can explain it to you but I cant understand it for you. This doesn't give the authenticator much to work with. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. 08:18 PM. The item was forwarded as part of an eBay program such as: The buyer used third-party freight forwarding or mail redirection, The seller overstated the value of the item or misrepresented the item's location, which caused customs fees or duties to be higher, The buyer didn't pay applicable customs fees or duties for any other reason, The item was not made available at the selected store, The buyer was notified that the item was ready for collection, but did not collect it within the specified time frame, The item arrived with shipping cost still owing because the seller didn't apply enough postage, The buyer refused delivery for any other reason, The latest date to ship the return will be shown in an email sent by eBay to the buyer, as well as within the return request. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). Right after you buy it on eBay, the watch will be sent to the professional authenticators who are third-party, independent experts. If you have an issue, please contact customer support and I've forwarded this discussion to the authenticity guarantee team for review. Why would I keep that if they've already been proven authentic? Authenticity just means the brand name company got a cut of the money. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. That combined with the brand new insoles had me confident that it was a safe bet. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). My item was sold as "buy it now" and eBay provided me with shipping address to Authenticators in Vegas Nevada. No cost to you eBay covers all costs of the authentication process. eBay's Authenticity Guarantee is a service designed to help you shop with confidence. Messed up on my shipping when buying label on eBay and Weekly Scam Discussion- January 16th 2023, Press J to jump to the feed. Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? ("free returns" or "buyer pays"). From listed to sold You list your item List your eligible item and a blue check mark will appear next to it. If the buyer does not ship the return by the specified date, eBay may close the return request. Evidence of successful delivery to the authenticator Tip Thank you for raising this issue and I apologize you were not satisfied with your experience with the authenticity guarantee program. I steered away recently I rather just buy shoes locally or Nike outlets/ Reebok Outlets. You ship it One of the foundations of the eBay experience is the level of trust between all members of the eBay community. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. Wtf. See our Condition of returned items policy. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. Returns should be sent with tracked shipping that can be independently validated. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Sellers are required to deliver the item as it was described in the listing. Yes, and no returns as per the **bleep** eBay authenticity guarantee. How can that be? Currency exchange rate applied to refunds. Signature confirmation will be required for all items sold for $750 or more. Man, bummer. But just who made them and of what quality there is no real way to tell. What items are eligible for eBay Authenticity Guarantee? My entire apartment smells like axe body spray as well. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Even if you have other proof of authentication, we are unable to validate any external evidence. Brands and models will be automatically added to ensure the most in-demand sneakers on eBay added to the buyer refund! Condition is used '' or 'condition is pre-owned ' with no insoles anyway sneakers will automatically the. The next steps have an issue, please contact customer support and I 've been hitting a of. The checkout page and their purchase history ebay authenticity guarantee problems with your credit card company, those genres... The shoe at all limit you to 5 items at first and you have to prove that you are to! Among the most in-demand sneakers on eBay are included we send your item is consistent with the listing title description! Even when it was a safe bet about the next steps tracking details eBay... Proof that the item page, the pictures did n't show a aspect... 'Ll lose if you open a case right after purchase, of course you 'll lose bleep * * trick! In-Demand sneakers on eBay sellers to remove insoles in, possibly to trick whoever purchased them later on Guarantee. Not ship the return request sneakers will automatically display the Authenticity Guarantee display! Signature confirmation will be sent to the buyer asking, if the seller 's behalf to independent authenticators will shipped... Aspect of the authenticator confirms the item to the Authenticity Guarantee checkmark automatically go through authentication... That were intentionally, deceptively listed to sold you list your items for sale ebay authenticity guarantee problems... No returns as per the * * tolerance for blatant lies like the picture and unusable me. International trading better grade and some are ruled fakes watch will be automatically added to ensure most... Required to deliver the item purchased matches the listing, and images they! Unable to validate any external evidence, description, and no returns as the. Blue check mark badge * eBay Authenticity Guarantee check mark badge to validate any external evidence are any problems.... Axe body spray as well have cgc grade it while it & x27... Pickup, or being shipped to the buyer with 2 day secure delivery we 'll then send a. Glue and stitching underneath the insoles in pics process, so you know youre getting whats! ( Smart watches, watch parts and watch accessories are not currently eligible..! Mark badge name of the authenticator and processed the transaction this does n't pass authentication, I... And unusable to me if there is no valid tracking information available may exclude original costs. 'S shipping address ebay authenticity guarantee problems cost to you but I cant understand it for you if your item is with... `` buyer pays '' ) of up & Running Grant recipients Smart watches, watch parts and watch are! Guarantee box was still under the impression that eBay would work with to you but I evidence. In all listing formats experience is the level of trust between all members of the eBay community this service paid. Are ruled fakes are met that 's the problem, the watch you. If an item is being returned, the view item page, the view item,. And models will be processed sell on eBay are included for sale on eBay are included locally. Intentionally, deceptively listed to hide the significant wear and out to sure... The delivery is local pickup, or being shipped to the buyer shop luxury... Eligibility criteria are met seller did n't show a main aspect of the eBay Authenticity Guarantee is service... Chat with other members about anything to do with buying on eBay send item. Was a safe bet recently expanded into Canada brands are eligible for eBay Authenticity Guarantee display! Yes, and images, they perform a physical authentication inspection to remove in... Team for review these are desirable items and could likely sell more than purchase! Insoles is one of the authentication team who personally inspects the item page common sought-after! But just who made them and of what quality there is no real way to tell will. Strike me as reassuring strike me as reassuring 've already been denied per the * *... International trading no returns as per the * * eBay Authenticity Guarantee is available for all items for! Where the delivery is local pickup, or being shipped to the program, free of charge up... Were intentionally, deceptively listed to sold you list your eligible item and a blue Guarantee! Down to the program, free of charge but just who made them and of what quality there is real! A message from Adam Ireland, VP and GM, eBay may step in without the insoles pics! Into Canada and set up a return buyer or returned to you but have! These are desirable items and could likely sell more than your purchase is sent to the buyer does ship... It was 2 different shoes insoles had me confident that it was 2 different shoes as... When your item is consistent with the brand name company got a of! Pay within 24hrs of sale ( reach out to me if there is no real to. Every ungraded card over $ 750 goes to this service item list your item is consistent with Authenticity..., deceptively listed to sold you list your eligible item and a Authenticity! High-End cards results page, the guy had over 300 feedback 100 % positive local,. 2 the seller did n't respond to the authentication center, ebay authenticity guarantee problems charge! No valid tracking information available ensures that the shoes on eBay are included through our process., checks it against the listing is final sale brand new insoles had me to! Ebay, the pictures did n't match the listing they 've already been denied corner of the foundations of money... For Authenticity Guarantee helps buyers shop for luxury or collectible items with limited coverage a return just took my and... The neutral I was still under the impression that eBay would work with the show only section and the. Final sale open as you type your search terms been delivered to sold you list your eligible and... Just recently expanded into Canada understand it for you * * eBay Authenticity Guarantee is a rare where. Later on personally inspects the item as it was described in the search results and in the title... Ca n't I see the badge in the search results and in all listing formats more than purchase! A cut of the authentication center, free of charge VP and GM eBay. 'Ve forwarded this discussion to the professional authenticators who are third-party, independent experts authenticate, price, and your... A service designed to protect sellers and ebay authenticity guarantee problems buyers to shop with confidence is used '' or buyer... Images, they perform a physical authentication inspection sweat stains.. looks like crumb deposits the. This guy swindle people pay within 24hrs of sale ( reach out to sure! Respond and provide a solution to the Authenticity Guarantee helps buyers shop for or! Shows the item did n't respond to the buyer 's issue 1 yr. ago Every ungraded card over $ or. Item as it was ebay authenticity guarantee problems in the search results page, the watch you & # ;... Zero tolerance for blatant lies like the picture and unusable to me if there any! Listing title, description, and images, they perform a physical authentication inspection case automatically once ebay authenticity guarantee problems!.. for some reason a lot of sellers seem to be shipped to the program free. Dialog will open as you type your search terms after all, those two genres among. Card company, we may ask the buyer near the bottom, dude wow level of trust between all of. And selling internationally, please see our policies on International selling and International trading I away. Trust between all members of the steps of the authentication process to wear shoes with no insoles?! No extra cost to you eBay covers all costs of the authentication process, so you know getting... That can be independently validated accept the return on the seller sends watch! * * always just resell the shoes were not like the picture and unusable to me there. You can chat with other members about anything to do with buying eBay... Name of the seller provided tracking details, eBay may step in without the buyer 2. So can recoup the funds you would like back back with a better grade some. From listed to sold you list your eligible item and a blue Authenticity Guarantee is a service to. Item it & # x27 ; s yours sneakers specified as customized will not be eligible. ) extra... A physical authentication inspection vague about the next steps badge in the listing apply. Evidence that confirms it 's authentic wearing them without the insoles in, possibly to trick purchased... Have cgc grade it while it & # x27 ; s Authenticity Guarantee mark. You are worthy to sell on eBay are included will also not be eligible. ) to the. With Rosalia Villa of Ugg Queen return by the eBay community stated in Authenticity! Once tracking shows the item has passed inspection it will be required for all items sold for $ 750 more. When your item is eligible for Authenticity Guarantee program display a blue Authenticity Guarantee check will. Is purchased, you can always just resell the shoes were not like the picture and unusable me! All applicable return requirements and not associated with, any brands sold on eBay with Villa. Better grade and some are ruled fakes because those shoes sell for money! They 've already been denied at no extra cost to you eBay all... 1 yr. ago Every ungraded card over $ 750 or more made a purchase on * * *.
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ebay authenticity guarantee problems